Policy

CoolRyds is dedicated to protecting Your personal information and informing You about how We use it. This privacy policy applies to transactions and activities and data gathered through the CoolRyds Platform. Each time You use the CoolRyds Platform or provide Us with information, by doing so You are accepting the practices described in this privacy policy at that time.

Data We Collect From You

In order to operate the CoolRyds Platform and to provide You with information about products or services that may be of interest to You, We may collect “personal information” (i.e. information that could be used to contact You directly (without using the CoolRyds Platform) such as full name, postal address, phone number, credit/debit card information, or email address) or “demographic information” (i.e. information that You submit, or that We collect, that is not personal information; this may include, but is not limited to, postal code, hometown, gender, username, age/birth date, browsing history information, searching history information, and registration history information). We will also collect the contact information of Your friends, if You choose to connect Your contacts and address book information with CoolRyds and Your login credentials to Your social network accounts, such as Facebook and Twitter, if You choose to connect those accounts with your CoolRyds account. You represent and warrant that You have the authority to provide Us with any such contact information. Demographic information is divided into two categories:

  1. “non-public information”, which consists of ride transaction information and one-on-one communications between You and other users of the CoolRyds Platform; and
  2. “public information”, which consists of all other demographic information.

Please note that nowhere on the CoolRyds Platform do We knowingly collect, keep or maintain personal information from children under the age of 18, as We require that all users represent to Us that they are at least 18 years old.

How We Use Personal Information

We use Your email address and Your other personal information to help Us efficiently operate the CoolRyds Platform, to contact You in connection with Your transactions and other activities on the CoolRyds Platform (including, but not limited to, confirmation emails, or important news that could affect Your relationship with CoolRyds), to forward trip information to You from other Users, to forward trip information from You to other Users, and to contact You and others to suggest potential matches. We use Your contact information to find and connect with Your friends (when instructed by You). These types of communications are known as “Operational Communications.” In some cases, Operational Communications may also contain commercial messages, such as banner ads and special offers.

To operate the CoolRyds Platform, including processing Your transactions and supporting Your activities on the CoolRyds Platform, We may share Your personal information with Our agents, representatives, contractors and service providers so they can provide Us with support services such as email origination, receipt or support services, customer relationship management services, and order fulfillment. We require these entities not to use Your information for any other purpose.

By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties on the CoolRyds Platform, or electing to receive communications (such as emails or material by mail) or electing to participate in contests, sweepstakes or other programs (such as discount or rewards programs), offered or sponsored by third parties on the CoolRyds Platform, You consent to Our providing Your personal information to those third parties. Those third parties may use Your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding Your preferences for the use of Your personal information by them. Additionally, You agree that We may use and disclose all such information so submitted to such third parties in the same manner in which We are entitled to use and disclose any other information You submit to Us.

Any third party with whom We are allowed to share Your personal information is authorized to use Your personal information in accordance with Our contractual arrangements with such third parties and in accordance with their own privacy policies, over which We have no control, and You agree that We are not responsible or liable for any of their actions or omissions. Those who contact You will need to be instructed directly by You regarding Your preferences for the use of Your personal information by them.

How We Use Demographic Data

We may review all demographic Data. We may use public information to enable other users to search Your profile, to determine whether Your trip details fit other user’s requirements, and to communicate with You. We may use demographic information to tailor the CoolRyds Platform and communications to Your interests. We may also share demographic information with advertisers on an anonymous and aggregated basis (i.e., without telling the advertisers Your identity). One of the reasons We may do this is to increase the likelihood that Our advertisers’ goods and services will appeal to You as a user of the CoolRyds Platform. Our sharing of demographic information with advertisers is anonymous (i.e., We do not tell advertisers which particular CoolRyds Users are members of which demographic groups), subject to the rest of this privacy policy. When You respond to an advertisement, however, We ask You to remember that if that ad that is targeted to a demographic group and You decide to give the advertiser Your personal information, then the advertiser may be able to identify You as being a member of that demographic group.

Information Retention

To preserve the integrity of Our databases, standard procedure calls for Us to retain information submitted by members for an indefinite length of time. CoolRyds understands Your submissions as consent to store all Your information in one place for this indefinite length of time, if We so wish. Also, by using the CoolRyds Platform, You do hereby represent and warrant that You understand and agree that all information submitted by You through the CoolRyds Platform or otherwise to CoolRyds becomes the property of CoolRyds and may be used in the sole discretion of CoolRyds in accordance with this Privacy Policy and the Terms of Use.

Choice/Opt-Out

CoolRyds provides Users the opportunity to opt-out of receiving communications from Us and Our partners at the point where We request information about the visitor. CoolRyds gives Users the option to remove their information from Our database, to not receive future communications or to no longer receive Our service.

Special Cases in Which We Share Personal Information

Your personal information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy. We may also disclose personal information when We determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of CoolRyds or other visitors to the CoolRyds Platform. We also may disclose Your personal information to Our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom We are under common corporate control. Whenever personal information is disclosed under this paragraph, We may also disclose Your demographic information along with it, on a non-anonymous basis. All of Our parent, subsidiary and affiliated legal entities and businesses that receive Your personal information or non-anonymous demographic information from Us will comply with the terms of this privacy policy with respect to their use and disclosure of such information.

Our Security Precautions

Your CoolRyds Profile is password-protected so that only You and authorized CoolRyds employees have access to Your account information. If You have registered for CoolRyds using Facebook Connect, then Your login and password shall be the same as Your Facebook login and password. In order to maintain this protection, do not give Your password to anyone. CoolRyds staff will never proactively reach out to You and ask for any personal account information, including Your password. If You share a computer, You should sign out of Your CoolRyds account and close the browser window before someone else logs on. This will help protect Your information entered on public terminals from disclosure to third parties.

The CoolRyds Platform may contain links to other web sites. We are of course not responsible for the privacy practices of other web sites. We encourage Our Users to be aware when they leave the CoolRyds Platform to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by the CoolRyds Platform.